All Visitors – Advance Ticket Booking and Visit Information
We hope that you and all your family and friends are staying safe and well. We are very pleased to announce that following the latest Government guidance, we have been working hard to ensure that Manor Farm is COVID-secure and have now reopened.
We are now open to all visitors – both members and non-members. To help safely manage the number of visitors, all visitors including members, will need to book in advance online.
PLEASE NOTE: The advance booking system ensures we can safely manage numbers of visitors on site, for this reason we cannot allow entry without a pre-booked ticket.
MEMBERS: All annual memberships have been extended for the time lost while we have been closed. Click here to see the extended dates.
The team has been working hard to ensure it is safe for both you, our visitors, and our staff, and have adopted a phased reopening plan. Please be patient with us as we put new processes in place.
BOOKING YOUR TICKET
If you need to cancel your pre-booked ticket, please contact us on 014 8978 7055 or via email at email@example.com so that we can release this ticket to someone else.
We are really looking forward to welcoming you back!
WHAT TO EXPECT WHEN YOU VISIT
WHEN YOU ARRIVE
If you are driving, please remember to social distance when getting in or out of your car.
The entrance to Manor Farm is currently through the gate at the side of the farm and not through the main visitor centre, which is now the main exit. Please follow the signage in place when you arrive.
Please only arrive at your pre-booked time to avoid unnecessary queuing and please remember to social distance from other visitors.
Please have your tickets and membership card ready for checking. Members will not be able to enter unless you have both your ticket and membership card with you, and we will not be able to take any payments.
Some areas of the farm are currently a little different, please follow signage and guidance in place throughout your visit for everyone’s safety.
Additional toilets are also located within the farm, please follow the one-in, one-out queuing system.
WHAT TO BRING WITH YOU
On the day of your visit you will need to bring:
QUESTIONS & ANSWERS
How long can I stay on site?
You can stay on site until we close our gates.
What if I miss my allotted time slot?
Please try not to, but yes, please come as soon as you can. Tickets are only valid on the day you have booked for.
I hold a membership; can I bring a guest?
Yes, but you will also need to book any extra day visit tickets and pay for these in advance online, as payment cannot be taken on the day.
Can we touch or feed the animals?
Currently, visitors are not permitted to feed or pet our animals. We hope you understand.
Can I buy food and refreshments?
Yes, the café will be open for takeaways only and will have a reduced menu for the time being. As restrictions are lifted, we will look to expand our menu offerings.
What cleaning measures are in place?
We have put in place enhanced cleaning measures in line with Government guidance.