All Visitors – Advance Ticket Booking and Visit Information
We hope that you and all your family and friends are staying safe and well. We are very pleased to announce that following the latest Government guidance, we have been working hard to ensure that Titchfield Haven Nature Reserve is COVID-secure and have now reopened.
We are now open to all visitors – both members and non-members. To help safely manage the number of visitors, all visitors including members, will need to book in advance online.
PLEASE NOTE: The advance booking system ensures we can safely manage numbers of visitors on site, for this reason we cannot allow entry without a pre-booked ticket.
MEMBERS: All annual memberships have been extended for the time lost while we have been closed. Click here to see the extended dates.
The team has been working hard to ensure it is safe for both you, our visitors, and our staff, and have adopted a phased reopening plan. Please be patient with us as we put new processes in place.
BOOKING YOUR TICKET
If you need to cancel your pre-booked ticket, please contact us on 013 2966 2145 or via email at Titchfield.email@example.com so that we can release this ticket to someone else.
We are really looking forward to welcoming you back!
WHAT TO EXPECT WHEN YOU VISIT
WHEN YOU ARRIVE
If you are driving, please remember to social distance when getting in or out of your car.
As you walk to the main entrance you will see a queuing system in place; please join the queue but be reminded only two people are permitted in the shop at any one time. We therefore ask that any additional family/friends visiting with you remain outside unless they are signing in to enter the reserve.
Please only arrive at your pre-booked time to avoid unnecessary queuing, and please socially distance from other visitors.
Please have your tickets and membership cards ready for checking. We will not be able to take any payments.
Please be aware the café entrance is currently separate to the shop/reception. To access the café, please follow the path around the back of the visitor centre, the café entrance is through the garden on the east side of the building. Please join the queue and follow the social distancing markings. There is also an accessible entrance and serving point which is signposted.
The toilets to the rear of the building will be open for your use. Please follow the ‘one-in-one-out’ queuing system for the toilets.
WHAT TO BRING WITH YOU
On the day of your visit you will need to bring:
QUESTIONS & ANSWERS
How long can I stay on site?
You can stay on site until we close our gates.
What if I miss my allotted time slot?
Please try not to, but yes, please come as soon as you can. Tickets are only valid on the day you have booked for.
Can I use my guest pass?
No, unfortunately this will not be possible until restrictions are lifted further.
Can I bring my children?
Yes, if they are a member or under 5, but please ensure they take extra care around other people and adhere to social distancing, particularly when in the hides.
Can I buy food and refreshments?
Yes, the café will be open for takeaways only and will have a reduced menu for the time being. As restrictions are lifted, we will look to expand our menu offerings.
What cleaning measures are in place?
We have put in place enhanced cleaning measures in line with Government guidance.